Table of Contents

Table of Contents

Assist: An On-Demand Home Services App like Housejoy and Zimmber.

Assist: An On-Demand Home Services App like Housejoy and Zimmber.

Assist: An On-Demand Home Services App

Assist is an app that provides a one-stop solution for meeting home services with one click just like Housejoy and Zimmber. It preserves the customers from the hassle of finding a reliable service member.

It facilitates the customer to contact the professional required and book a service online. They will be available at your doorstep to provide quality services.

Home services provider app is an essential platform where customers and service providers engage with each other. Customers will raise the service request and providers will mention the service charges to the customers. And you act as a mediator.

A mediator has a significant role in service provider app. A mediator harmonizes the people and prepares them to work diligently in an innovative system.

The on-demand service market is broadened due to a large number of small scale vendors which leads to a strongly competitive environment. To sustain in the market, service providers must differentiate their services in a unique value proposition.

Here provides a list of features of the Assist app, which adds value to your services: –

1. User Registration & Profile: A most prominent feature to understand the behavioural information of each user in detail to provide mentioned services to them.

2. Maps Integration: Location of customers is a cornerstone for any service app. Thus maps integration benefits in real-time tracking for both parties.

3. Choosing Services – The service provider has the option to accept/reject service requests. And the capability to fix any service provider as a favourite is also implemented. They have an opportunity to select their preferred service providers.

4. Schedule Service – The ability to set service time is provided to the service provider to handle time between various services and to offer a keen view of the time for the next services.

5. Price Setup– The service provider can introduce the cost for the service offered to assign or send offer price for the services.

6. Secure Multiple Payment Option – There is a provision to add bank or other payment account details to receive or send payments promptly in a safe way. Cash on service delivery payment method is also added.

7. Approval Notification – Real-Time Notifications performs a meaningful role in an on-demand application. It assures that the user receives a notification once the service provider approves the service request.

8. In-app Chat – In-app chat is a custom way to improve communication for settling the service between the service provider and the customer.

9. Rating and Reviews  – rating and review feature allows the service provider to view the report about their services.

10. Push Notification  – Service provider and the requester have a push notification to inform them about any activity towards services.

Features Overview- User App

  • Explore Services – Customers can easily search and view the different services available.
  • Booking and Schedule -Customers can easily book their services under the BOOKINGS tab and also select a time slot for convenience.
  • Quick Filters -Customers can use the quick filter feature to refine their search results of a particular category of services.
  • Live Status Updates – Customers can view the live status of their on-demand service provider.

Features Overview- Service Specialist App

  • Availability Toggle -Service Providers, can mark themselves online or offline anytime and stay flexible.
  • Accept/deny requests-The service providers can accept or reject requests based on their availability.
  • Contact with the customer-The service provider can chat with the customer, in case of any hitch or confusion.
  • Service & Earning History -Professionals can view all their completed & upcoming jobs and their earnings in one place.

Feature Overview – Admin Panel

  • Manage at one place -You can manage your service providers, service catalogue & pricing at one place and can also easily control your online bookings and marketing promotions.
  • Performance Monitoring-Track the total number of bookings, bookings in individual services, ratings & reviews of service specialists, cancelled reservations and monitor the performance and activities on your app.
  • Analysis and Sales Reports-Receive real-time insights with accounting details and create a sales report which will help to find new opportunities for the growth of the on-demand Home services.

Assist has a lot more to delight you and offer a bunch of services customers are expecting from your application. All the features and services are provided at the most affordable prices as per the customers budget and business requirements. If you have any other requirement apart from the features mentioned above, you can anytime get in touch with our experts, and we will assist you with the most suitable solutions for your business.

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Pallvi Mahajan

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