An Illustration of Service providers performing household chores.
Zumpii is an on-demand home services app that holds charge of appointment bookings and customer engagement for providing end-to-end home services.
From keeping things clean to making them colourful, Zumpii is loaded with suggestions on how to make your home a better place to live. It connects you to required professionals for any home service. The customer can also schedule the wanted services according to her preferred date and time.
On-demand home service apps are the latest trend in the On-Demand Industry. There are many services like Task Rabbit, Handyman, and Thumbtack that are dominating the market. In the US alone, the online on-demand home services vertical has stretched up to $600 billion. It is progressing steadily and is forecasted to rise by 49% by 2021. About 86% of consumers are using on-demand delivery services for at least a month. One third are using it at present more than they did a year ago, and all this global change is because home services provider apps have changed the prospect of human living.
It is an online marketplace that connects the service providers with local demand, allowing users to have assistance in everyday tasks, including cleaning, moving, delivery etc.
The Online platform splits into two major parts. One is for Users, and other is for the Service Providers.
Users are the one who generates the demand for service by posting a job on the app.
The service providers are the people who serve the demand. The service providers can be freelancers or businesses that are manipulating the need for different services generated by the users on the app.
Users can find the desired services without trouble. Available filters will ease out the process of finding the correct service provider based on the user’s choice.
Real-time notifications play a significant role. Users can see whether the service provider has approved their request or not. Also, they are notified about the arrival of the service providers, i.e. when the service provider is on his way and even when the job is completed.
Secure online payment options are integrated to facilitate the users to complete the payment hasslefree for their services. There are numerous payment options like a credit card, debit card, cash payment, etc.
Users can register as an expert for any of the services. The registration process is not too complicated, and also there are more options available for a quick sign up by using either social media profiles or phone numbers. Once their profile is verified, they can start taking requests as per their interest.
After registration, the service providers will receive job requests from the users. Professionals are notified through email, SMS, and push notifications from the in-app messaging.
This feature enables the service in charge to accept or reject the request.
Service providers can enter their bank account details through which they want to receive their payment. Furthermore, this feature includes the possibility to add information about additional charges like travelling allowance if the customer stays in the distant area.
Communication becomes essential in any on-demand app.
Zumpii have an in-built chat option through which professionals and customers can get in touch with each other if there is a need. You can provide a call feature too for more interaction.
Zumpii has inbuilt geolocation feature, which will direct the professionals to the service location without any difficulty.
The customers can use this feature as well for identifying their exact location, either automatically or manually.
Reviews and Ratings make people conscious about their services, behaviour, and attitude. Feedback works both ways just similar to Uber.
The customers can rate and review the professionals as well as the service availed based on time, quality, politeness, and professionalism. The professionals, on the other hand, can also rate and review them back on their friendliness and attitude. This will develop an intuitive and interactive engagement with the customers.
Zumpii has a lot more to excite you and offer a bundle of services customers are expecting from your application. All the features and services are provided at the most affordable prices as per the customers defined budget and business requirements. If you have any other need apart from the features mentioned above, you can anytime get in touch with our experts and we will assist you with the most suitable solutions for your business.
Idea Usher is a pioneering IT company with a definite set of services and solutions. We aim at providing impeccable services to our clients and establishing a reliable relationship.