Jiffy Vs. Diem - Which Home Services App Is Better? | Idea Usher
home services

Home service applications have changed the way people get work done.

In today’s hectic and busy world, where everyone has work to do and places to be, home maintenance is the least of their priority. This is where on-demand home services save the day! Within a few clicks on your favorite on-demand home services application, you can assign a service provider and get all your things done without any hassle.  This is the primary reason for the popularity of home service applications like Jiffy On Demand and Diem. These are the top handyman service providers in Canada that help you find your choice of services at a fair price.  With their unconventional approaches and tactics, both these applications drive a lot of commercial opportunities and competition in the on-demand space.  If you are looking forward to building your on-demand home service application, taking inspiration from Jiffy on Demand and Diem is a great idea. But, is there a better application of the two? This blog post will discuss both these handyman service providers’ features and conclude which of the two is better.  

Jiffy On Demand – Overview and Features.

jiffy home services - overview and features Jiffy On Demand is a Toronto-based web and application platform that connects service providers and service seekers in real-time, based on availability and proximity. The portal offers 33 types of home service solutions and helps you save your time and money. 

Features of Jiffy On Demand

Apart from the basic features that every on-demand application has, Jiffy On Demand has the following features in its customer app, which makes it one of the best handyman service providers: 
  • Search Option

Although a comprehensive list that displays all the available services may be useful, giving the users a search option to look for their preferred home services is always a better option. Jiffy provides a search option, and one can simply put their requirements and choose the most suitable choice. 

  • Scheduling Services

This option provides the flexibility to the users to schedule their services as per their needs and requirements. This comes under the option of “Request a Jiffy” and asks for your preferred date and time, timing constraints (if any), location, and job description.  

  • Discounts and Offers

Jiffy On Demand provides its first-time users with additional discounts and offers such as a “25% discount on your first service”, “Avail one service and get the other at 10% discount,” and so on. 

  • Help and Support

In case the user has questions about the billing, rates, or anything, they can simply contact the customer executives via the given chat, email, and contact number. This is an excellent feature as users can get their issues resolved promptly. 

  • Transparency in Billing Amount

Jiffy On Demand offers complete transparency in their billing so that there is no confusion regarding the rates charged. The billing amount is divided into three categories, namely: 

    • For the first set number of hours (varies according to work)
    • Every additional hour
    • Materials (if required)

This enables the users to know the exact cost and the reason behind the mentioned rates, thus ensuring complete transparency.

 

Diem – Overview and Features.

Diem home services - overview and features Diem is a home services provider that currently serves 30 major cities in the United States and Canada. It provides various services, including home cleaning, moving help, handy and plumbing service, junk removal, and lawn care.

Features Of Diem

Apart from the basic features, Diem has the following features in its customer app, which makes it one of the best handyman service providers:
  • Adding Pictures

A great feature in the Diem application is that you can add pictures of your bedroom, lawn, etc. while placing a service request. This is a unique feature as compared to providing service specifications via typing. 

  • Help and Support

Diem has its own “Concierge Service” if a customer wants to reach out or has a query. However, they do not have a chatbot option, which might cause a delay in resolving easy queries. 

  • Price First

Most home service providers show the estimated charges after the user has selected the service, but Diem highlights the prices just above the services so that the users know the base-fare beforehand.

  • Feedback and Rating

Diem shows the rating of the service providers before users book their preferred services. The app also gives its the option of rating and providing feedback upon the completion of the service.

  • Scheduling Services

Diem also provides the feature of booking the services in advance for a specific date. It also offers same-day delivery at additional costs, and you can choose the time as per your needs. 

These were some of the features that these two on-demand service provider applications consist of. Now let’s have a comprehensive analysis of both these applications’ features in terms of exceptional features, basic features, and unique solutions that Idea Usher offers.   

Comparison Chart – Jiffy On Demand Vs. Diem Vs. Idea Usher Solutions

You can check all the features that Idea Usher provides for your home service application here.  comparison chart of home services

Conclusion – Who’s the Winner?

As you can see in our comprehensive chart, Diem lacks many features compared to Jiffy on Demand.  As we’ve always mentioned, the UI/UX of your application can either make or break your app, and this is where Diem takes a hit and Jiffy on Demand scores.  Also, customers are impatient these days. They don’t have the time to wait till a customer executive is assigned to them. In such cases, chatbots for help and assistance can be a great feature in your home services app. It ensures that the easy issues are quickly resolved.  Jiffy on Demand also wins on other features such as marketing campaigns and search options.  Therefore, despite being a tough competition between the two applications, Jiffy On Demand is a clear winner.  But if the competition is between the three home services solutions, there’s only one application that has ALL the wins. Well, you know who it is.   

Over to you!

Although services like TaskRabbit, Diem, and Jiffy On Demand are clear market winners, there are still many possibilities that you can explore and execute. With proper market research, and packing your app with exceptional and customized features, you can get an edge over your competitors. Don’t worry, there’s no need to go anywhere else. You can finally end your quest to build a home services application. Our team is highly experienced in developing a world-class on-demand home service application and ensures that service providers and service seekers get a powerful platform to connect.   

Why Choose Idea Usher Solutions Over Any Other?

  • Customizability

We understand that each client is unique, and so are their requirements. Therefore, your needs are our priority. 

Our wide range of custom features can help modify your home services application just as you need. We are here to offer you top-tier mobile solutions that will make you stand out from your competitors. 

  • User-friendly

Our applications are thoughtfully designed by keeping all your requirements in mind. By offering a great User Experience and User Interface, we ensure that your end-users love your application.

  • Speed To Market

Our team ensures that your home services application reaches your target market as soon as possible. By offering a faster speed to market, we save you a considerable amount of time and increase your visibility, ultimately leading to increased brand awareness. 

We have a proven track record of having one million downloads on each app that we create for our clients.

  • Consistent support

Our dedicated and consistent team is always ready to help you and offer solutions to all your problems. Even in special circumstances and emergencies, we are always there to provide you assistance.

  You can also get a quick feature overview of our User App, Service Specialist App, and Admin Panel variants for on-demand home services applications. 

FAQs

  • How much does it cost to build a home services application?

Home services app consist of three app variants – Customer App, Service Provider App, and Admin Panel. Therefore, there is no set cost, and the prices can vary depending on the functionality and technologies used. It can also vary due to customization as each client’s needs and requirements differ. 

  • How much time will it take to build my home services application?

Idea Usher’s app development includes application designing, prototyping, application development, Quality Assurance testing, and deployment. The time duration may vary depending upon the type of application. To get a better idea about the estimated go-to-market time, please share your requirements through the contact form, and our on-demand experts will get back to you shortly.

 

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