The world is evolving into a digital Eco-System and this adaptation is providing convenience and satisfaction to people all across the globe. The traditional method of courier delivery was very time taking and tiring but the digital revolution has made it very quick and convenient.
At Idea Usher, we develop tailored and feature-rich On-Demand App solutions for the comprehensive growth of your business.
A smart and powerful dashboard to administer all the aspects of the online courier delivery business and enhance the user experience.
Incorporated Business Analytics tools in the app give access to business reports, which provide data-oriented insights for the business.
An automatic distance calculator with integrated GPS to calculate the total distance between the courier office and the customer’s location/recipient’s location.
An immersive and intuitive interface incorporated in the user app, delivery agent app, as well as the admin panel to ensure convenient operability and workflow.
The entire framework has been developed in such a way that it ensures reliable and robust services
Keep a record of all the available and busy delivery agents to manage the demand and supply of the Services.
Create customer loyalty and generate more orders by running promotional campaigns and discount offers.
Expand your business anywhere globally with the help of inbuilt support for various languages and currencies.
Idea Usher promises full help and support to keep your system/business running smoothly and effectively.
Integrated In-app customer support allows the customer to chat with customer support to resolve their concerns.
Users can use their social media accounts for hassle-free login and signup.
Users can enter the pick-up location and delivery location using integrated GPS and maps feature.
Users can immediately book the services they like by using nook now feature or schedule the timing of pick-up or delivery according to their availability for convenience.
Users can easily track their orders in real-time from the courier office/warehouse to their location.
Once the order is delivered, an e-mail containing the invoice of the service is automatically sent to the user.
Users can view the previously placed orders and also re-place the orders if required.
To resolve their concerns and issues, users can contact the customer support services 24/7.
Integrated multiple languages in the app to provide a seamless experience to users across the globe..
Users can choose to pay by using any one of the various payment options integrated into the app.
Users can use a time-saving feature of repeat orders by viewing the order history and clicking on the re-order tab.
The price estimator displays the details about the price of the selected product/service before the confirmation of the order.
To ensure delivery at the right location, the app automatically detects the position of the user using the In-built GPS.
Users can call the delivery agent or the fuel station in case of any hitch or confusion using the In-app calling feature.
The app lets the users rate and review the services and the overall experience of the app.
Users are prompted with immediate alerts such as order placed, order delivered, special offers, etc.
Users can browse all the available services and choose a service based on size, weight and mode of transportation of courier, etc.To ensure delivery at the right location, the app automatically detects the position of the user using the In-built GPS.
Once the courier is delivered the user can enter their e-signature to confirm the delivery.
Delivery agents can register themselves instantly by providing valid driving license and authentication documents.
To find the shortest routes from the fuel station to the customer’s location, delivery agents can use the in-app navigation feature.
In case of any hitch or confusion, delivery agents can easily call the customer using the In-app calling feature.
Delivery agents can mark themselves online or offline using the availability toggle to stay flexible.
Delivery agents can add their photo, bio, and contact details in the profile.
Delivery agents are prompted with immediate alerts regarding order details, optimized route, etc.
Delivery agents can accept or deny order requests according to their availability.
Delivery agents can view the details about the product they are delivering with ease.
Delivery agents can view all the orders they have delivered in the history tab.
Delivery agents can view their total or individual earnings in a dedicated section.
A smart and highly interactive dashboard to display all the real-time information of the business to admin.
Admin can monitor the performance and ratings of delivery agents, add or remove delivery agents.
Admin can add or remove services in the app with ease.
The admin can view all the ratings and reviews by the customers and delivery agents and act accordingly if required.
Admin can easily manage the payment transactions of customers or delivery agents and with the help of the auto commission deductor, Delivery agents get their earnings credited in their account.
Admin can download and view weekly/monthly analytical reports of the business using the reports section of the app.
Admin can administer the flow of notifications: update the content of notifications, frequency, etc.
The app lets the admin update the prices of the services and products with ease.
Courier service is one of the essential services of any business, and technology has made this process quicker and hasslefree. We will develop a tailored and feature-rich courier service app for the comprehensive growth of your business.Get Started
Idea Usher is a pioneering IT company with a definite set of services and solutions. We aim at providing impeccable services to our clients and establishing a reliable relationship.
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