Brick and mortar facilities with warm memories in restaurants are to become history. The pandemic has made cloud kitchens popular. It is ideal to invest in cloud kitchen app development before the market gets too competitive.
Here are the key steps you need to follow to develop your own cloud kitchen app.
Using an Integrated Restaurant Management System is better than worrying about a lot of individual software. Here’s why.
The best RMS are Toast POS, 7shifts, TouchBistro, Oracle Hospitality, Clover, CAKE, etc.
Inventory management becomes a breeze by integrating Supply Chain Management (SCM) and Point of Sale (POS). It lets you know about the previous consumption trends to make managing stocks easier. NetSuite, Ginesys, Posibolt, ERPAG are among the best inventory management software.
Display mouth-watering images of your menu on the app screen. Also, keep the font, style, and color palette uniform to build a brand identity and credibility. Customize the website for smartphones, tablets, and PCs. The most widely used menus should be easy to find on the user interface. The best frontend development tools are Chrome DevTools, HTML5 Boilerplate, Sass, Angular JS, etc.
Build your online ordering portal. Notify your customers in real-time when an order gets dispatched or canceled. Moreover, focus on web design so that the order page looks good and professional across all devices.
The payment gateway should integrate as many payment options as possible for hassle-free and secure payment.
They help you to get feedback from your customers about your services. Whenever you want to issue app updates or upgrade your services in general, this feedback will prove priceless. Keep these points in mind while building a feedback form.
The app should provide you with the analytics of what your customers prefer and what gives you maximum revenue. This way, you will get to know your customers’ cravings better. Restaurant analytics can help reveal the blind spots you would otherwise never notice. Analytics provides you with a fool-proof overview of what you need to succeed.
Allow your customers to make orders in advance for parties, celebrations, festivals, etc. The best way to celebrate any occasion is by enjoying food. Be prepared to accept any advance orders and be prepared if they are canceled by chance.
Set custom minimum prices for different locations. This way, the customer will know the least payment they have to pay. It may also be the minimum amount of food they can order you to deliver in one delivery. Minimum order value is a method to ensure you are rewarded adequately for your time.
Your app should display a menu according to the time of the day. It could be breakfast, lunch, or dinner time, and your app should anticipate and display menus accordingly. Also, as seasons change, the customer cravings change. Foods that are trending today might be out of fashion tomorrow. Notice those changes and change the menu for a better customer experience.
SSL stands for Secure Socket Layer. SSL is a chunk of code that makes sure that online communication is secure. It allows for encrypted connections and identification information. SSL certificates come to play when your website asks for any personal information. Nowadays, search engines are penalizing non-secure websites. With an SSL certificate, a website will show “HTTPS.”
The POS is the heart of the cloud kitchen business model. Here’s how:
Examples of POS include Shopify, Square, Lightspeed POS, Vend POS, etc.
CRM stands for Customer Relationship Management. Let’s see how cloud kitchen businesses use it.
Some popular CRMs are Apple CRM, Coca-cola CRM, Amazon CRM, Activision CRM, Tesco CRM, etc.
The app is ready for launch, but the last thing you want is an app crash. So, test your app across all platforms. Minor bugs are acceptable, but your app should fulfill the core expectations. Then comes the app launch.
Your delicious courses will not sell themselves. So, keep marketing and promoting your cloud kitchen at the forefront. Here are some tips:
Cloud kitchens are more tech than restaurants. There are some must-have technologies for cloud kitchen app development. Let us understand them one by one.
POS stands for Point of Sale system. It accepts orders from various channels. A POS system allows you to keep track of the orders you get from multiple platforms. This way, you can visually know which platforms work best for you. You may work with online sales aggregators, but it is always worthwhile to have your mobile app.
KDS stands for Kitchen Display System. It is a virtual replacement for the traditional menus served in restaurants.
Benefits of KDS:
It makes the shipping process automatic and records all updates related to the delivery of products. The app also provides an automated and tech-based solution for logistics. Courier apps also include 24×7 customer service with AI-powered chatbots. It keeps track of the movement of fleets and ensures timely delivery to the customers.
It allows you to keep a reliable record of what your restaurant has and what more things you must keep in stock. It helps in supply management. Moreover, there will be minimal wastage.
Geolocation makes it easy to track the progress of the delivery at a certain point in time. This way, both you and your customers know what to expect from a specific order.
9. The app should let you get insights into your accounting details and sales report. It will allow you to grab the opportunities to grow.
10. There should be scope for coupons and discounts to attract customers.
11. Customers should save the previous order list and reorder those items.
12. The cloud kitchen application should contain filters like vegan, vegetarian, gluten-free, etc.
13. There should be a Favorites section to save their favorite food items. It will smoothen up the ordering process.
14. An integrated payment gateway should make the payment hassle-free.
15. There should be an option for real-time in-app chat that provides the best customer support.
16. The app should tell you about the analytics of the most ordered items, the revenue generated, etc. It lets you get insights into customer behavior and plan for future offerings.
Also, check out how to build a food delivery app.
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You can always collaborate with pre-existing apps like Grubhub, DoorDash, etc. It is always worthwhile to have your mobile app for your restaurant. It is because these aggregators do not work without commission. Moreover, having your mobile app means you can tailor it and scale it anytime. For this, you need a good app development company.
Do thorough market research. Try to know whether your consumers prefer unhealthy delicacies or are they health conscious.
Decide which ingredients you need for your daily kitchen needs. Stock them up, hire good chefs and invest in kitchen equipment.
There should be no compromise with your food’s hygiene and nutritional content. Follow the guidelines of your local authorities.
Use airtight containers and non-toxic foil papers. Try to use recyclable materials.
Food delivery should be timely. So, focus on food delivery app development.
All is jargon until we take a look at the actual statistics. According to knowledge-sourcing.com, in 2019, the cloud kitchen market was valued at US $32.460 bn. However, by 2026, it is expected to surge to an incredible $73.024 bn with an annual growth rate of 12.28%.
There are many ways in which cloud kitchens can operate. Let us have a look at the most common models:
Many entrepreneurs invest in cloud kitchens because they are easier and cheaper to set up but fail eventually. Let us have a look at the most common mistakes so that you can avoid them in your own business.
How to avoid: Create the procedures that improve the efficiency of your teamwork and make sure everyone follows them.
How to avoid: Invest in a good POS.
How to avoid: Build your app and market it so that you can experiment without having to worry about commissions. Build your brand by hiring a company that knows how to make your business successful.
Call them cloud kitchen, dark kitchen, shadow kitchen, virtual kitchen, or ghost kitchen; the concept does not change. There is only the kitchen area and no dining space. As per the statistics today, the cloud kitchen app business can bring in cartloads of profit but only if you make the suitable investment at the right time.
If you have a brilliant cloud kitchen app development idea that you have been secretly brainstorming, you can contact us for a free consultation. We can be your constant companions from UX development to testing, launching, and marketing.
To set up a cloud kitchen, you do not need to invest in infrastructure, tables, or interior design. It could range from $2K to $4k a month on average. Rent, registration, equipment, human resources, technology, etc., are some of the things you have to keep in mind.
The short answer is yes. Above all, the pandemic has brought social distancing norms, which means many people will not leave their homes just to enjoy restaurant delicacies.
Operating a cloud kitchen requires less area and workforce. The key is a technology that allows you to reach more customers than traditional restaurants.
The point here is not getting a location where you can get loads of footfall. You may find a relatively inaccessible place at a cheaper rent. But, the key to finding the site is you should have customers for your food in that area.
If your target customers are twenty-something working adults or college-going students, find a location near the colleges and companies that can work like magic!. Tailor your menu accordingly. Leave the rest to food delivery service apps.
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