How to Build an On Demand Handyman App – Tips For Startups

An On Demand Handyman Application offers a platform that connects customers and service providers in real-time. Whether it is cleaning, plumbing, or any other house maintenance and remodeling work, you can get it all done in a few simple clicks and taps on your smartphone. 

What precipitated the on-demand activities was the greater convenience, speed, and simplicity it offers. Today, on-demand activities like providing handyman services is a booming and profitable business and have put the traditional service providing business at the brink of disruption. 

Apart from these, low cost to entry and technological innovation further offers entrepreneurs and startups an advantage to make their own   Handyman services  App. 

But, how do you get started? 

This article will discuss everything that a startup needs to know – crucial strategies, basic workflow, features, and much more!

Without further ado, let’s get you the answers for “How to build an On Demand Handyman App?“

Crucial Strategies to Ensure the Success of Your On-Demand Handyman App 

Before we get into the technical aspects, let’s discuss various strategies that can help you elevate your business. 

As an industry expert, we’ll provide you with some tips to help you reach your ultimate business goals. 

1. Identify Your Customer’s Need

An economic analysis is crucial to understand what your customers want.

The market for on-demand services is ever-growing. Having a thorough knowledge of your key demographic and other future challenges can help you make prudent decisions. With such insights, it won’t take you long to get a return on investments. 

2. Punctuality

Time is an inevitable factor when it comes to on-demand services. 

You need to be punctual and provide timely services to ensure customer satisfaction. Therefore, work on delivering the services before or at the stipulated time to keep your business up and running. 

3. Application’s Efficiency

It’s simple – if your application is slow, your customers may close your  Handyman app and switch to your competitor’s. 

Therefore, you need to work on your application’s overall functionality to ensure that it works efficiently. A great User Experience and User Interface can help you reach new heights. 

4. Product Over Marketing

Marketing is undoubtedly one of the most important activities to ensure that your key demographic knows your product. But what’s the point of marketing a product which is not up to par?

The on-demand market is continuously changing. With so much competition, it is of utmost importance to make a strong and robust product. You need to build a foundation first, a strong base. Marketing and other activities should come second. 

5. A Great Onboarding Experience

Including unique features in your On Demand Handyman App is one thing, but making it complicated is another. Your customers should be able to grasp your application’s working as soon as they start using it. 

A great onboarding experience means a happy customer, and a happy customer means a successful brand. Therefore, the onboarding process should be your priority. 

These were some tips that you cannot ignore if you wish to venture into the on-demand market. With several market leaders, it may get challenging for you to build a customer base at first. 

Let’s look at some of the top On Demand Handyman Services App.  

 Top 5 Handyman App List in 2023

Here is the list of 5 best handyman apps for Android and iOS:

1. TaskRabbit

Want immediate help with everyday tasks? TaskRabbit is how you get things done. 

TaskRabbit was founded in 2008 and currently has headquarters in San Francisco, CA. It is an On Demand Handyman App that acts as a marketplace and connects service providers and service seekers. 

Apart from providing same-day Handyman services, it offers a wide range of services, including Grocery Shopping and Delivery, Virtual and Online Tasks, etc. They have also implemented measures to maintain social distancing by offering contactless tasks to ensure maximum customer satisfaction during COVID-19 times. 

Their intuitive platform also has the option of registering as a tasker. 

2. Handy

Founded in 2012 and headquartered in New York, United States, Handy is one of the most outstanding options for an On Demand Handyman App.

If you wish to free up your time for more important tasks, you can simply book a handyman through the Handy platform and get things done by an experienced service provider. Their popular services are sub-categorized into ten services, including Cleaning, TV and Electronics, Assembly, General Handyman, Plumbing, Electrical, Painting, Moving, Window Treatments, and Smart Homes. 

You can also choose to apply as a service provider via their website and “Become a Pro.”

3. Thumbtack

You can hire local professionals with Thumbtack and get all your chores completed mentioned in your to-do list!

Founded in 2008 and headquartered in San Francisco, CA, Thumbtack is a privately owned company that provides 1,100 types of services. Their intuitive On Demand Handyman App allows customers to match with service providers without any hassle. 

Apart from that, their software helps merchants manage everything – marketing, invoicing, payments, etc. The customers can read reviews of the available handyman services and choose the one that suits their needs. 

4. Angie’s List

Angie’s List takes the stress out of a stressful situation when it comes to home and handyman services. 

The company was founded in 1995 and currently has its headquarters in Ohio, United States. They offer a wide range of professional services, popular ones being Plumbing, Roofing, Electrical, Landscaping, Housecleaning, and Painting. 

The best part of this Handyman services App is that it is beneficial to both customers and businesses. You can grow your business and maximize your ROI by listing your business on their portal. With this, you can reach a massive number of customers and build your credibility. 

5. HomeAdvisor

HomeAdvisor (formerly known as ServiceMagic) has been in business since 1998 and is one of the best portals to find trusted local professionals for your project. 

It provides a marketplace for service providers and customers to carry out home improvement, maintenance, and remodeling projects. They offer a comprehensive list of services, and the customers can choose a service as per their needs. The best part is that these services have fixed prices, which means that there will be no additional or hidden costs in your invoice after the completion of the work. 

These were the top 5 applications that are successfully catering to the on-demand economy. However, having mere knowledge of these market leaders is not enough. 

If you wish to understand the reason behind these applications’ success, it is vital to know the basic functions and workflow of an On Demand Handyman Application.

The Basic Workflow of an On Demand Handyman App

Every handyman app like Uber has a similar working system. Let’s look at how these applications work and the basic steps involved from the customer’s perspective.

1. The customer registers into the application and provides necessary personal details.
2. Upon registering, the customer chooses their location or enables the GPS via the app to make their current location available. 
3. The customer clicks on the services list and chooses the one that suits their needs and requirements. They can also write down the type of service they want via the search option. 
4. After selecting, they’ll receive an option to choose their preferred date and time of service. 
5. The application then displays the total cost of availing the service – base fare, commissions, and cost of tools and material (if applicable.)
6. The customer can then confirm the booking if the cost is as per their budget requirement. 
7. They can choose to pay the fee through the application or opt for Cash On Delivery.
8. Upon confirmation, the customer will receive a notification that a service provider has been appointed and will soon deliver the service. 
9. After the service provider arrives and completes the project, the customer can provide feedback and ratings on the app itself. 
10.  In case of any queries or emergencies, the customer can use the app’s help and support option. 

After looking at the basic workflow, we’re sure you have various questions, the most important one being – what features should I include in my On Demand home services App?

Well, this is exactly what we’ll discuss now. Let’s look at the MVP features to include in your application. (If you make it all the way through, we have a little bonus for you too.) 

Features of an On Demand Handyman Application

To create a handyman app like Uber, you need to build three applications, namely:

• Customer App
• Service Provider App
• Admin Panel

Each version has its own set of features. Let’s look at the MVP features that you can include in your project. 

Customer App

This is the application variant used by your customers or end-users. It includes the following features:

Registration/Log-in

The customers can register by providing simple details. The user can log-in with the same credentials whenever they use the app next time. 

Booking Management

Users can book their required services via the services list. After entering their location and preferred date and time of service, the app should approximate the price.

Multiple Payment Options

The application should have an easy check-out process. It should include multiple payment options such as Debit Card, Credit Card, Net Banking, E-wallets, and COD.

Push Notifications

The users should get notifications related to their orders, payments, and other important alerts.

Feedback and Review

This feature offers them to give feedback and rating. You can prompt the customers to provide ratings to each service provider and your app as a whole. 

If you are looking for more guidance on making an On Demand home service App, we are more than happy to assist you. Feel free to reach out to us and get started today!

Service Providers

This is the application variant used by the service providers. It includes the following features:

Registration/Log-in

Service providers can register via their email and social media accounts and use the same credentials to log in every time.

Service Requests

The service providers should see the requests when customers wish to opt for a service. 

Accepting and Denying requests

Service providers should have the flexibility to accept and decline requests within a limited time frame. It can be as per their availability, schedule, and proximity of the household. 

Customer’s Information and Service Details

Upon confirmation, the service provider receives the complete information about the service which needs to be delivered. This includes the customer’s address, contact information, price estimation, and so on.

Service History

The service provider should be able to access his previous projects, including the completed, canceled, and pending ones. 

Admin Panel

The admin panel has the following features:

Dashboard

This feature allows the admin to manage and supervise the service providers and customers. 

Managing Service Providers

Admins can access each service provider’s profiles. They can access all the information related to their total earnings, penalties, incentives, and ratings. 

Managing Customers

Admins can handle all the customer queries and access information such as cancellation fees, discount codes, the total number of orders, etc.

Manage pricing and commissions

Admins can manage all the prices mentioned in the application and look after the service providers’ commissions and make changes accordingly if required.

Real-time Tracking

Admins can track the on-going services and track the service provider’s module to check their efficiency and effectiveness.

Analytics and Reporting

The admin dashboard’s analytics feature gives a clear picture of all information related to the users, service providers, and the total number of services booked. 

These are basic features that almost every app development or website development agency can offer. 

However, if you’re looking for something to take your On Demand Handyman App a notch ahead, we have some exclusive solutions for you. 

Exclusive Features For Your  Handyman Application by Idea Usher 

Remember the bonus that we mentioned earlier? Well, this is it.

If you wish to stand apart from the crowd and get an edge over your competitors, you need to include some breakthrough features in your On Demand Handyman App.

Here are some out-of-the-box solutions that Idea Usher suggests:

Unique Solutions for the Customer App:

• One-click registration with social media. 
• Option to provide special instructions to the service provider.
• Option to chat with the service providers.
• Search option with filters to optimize results.
• Help and Support
• Panic Button – In case of emergencies and accidents 

Unique Solutions for the Service Provider App:

• View Performance – based on customer feedback.
• Route Optimization.
• Instant Notifications.
• Track Earnings
• View Performance – based on customer feedback
• Daily Reports – completed, pending services, canceled, and forwarded services, along with penalty, if any.

Unique Solutions for the Admin Panel:

• Real-time Tracking
• Efficient Performance Monitoring. 
• Multi-admin Dashboard.

These were our exclusive solutions just for you. 

If you are looking for more guidance on making an On Demand Handyman Application , then we are more than happy to assist you. Feel free to reach out to us and get started today!

You can also get a quick feature overview of our User App, Service Specialist App, and Admin Panel of our On-Demand Handyman Application. 

Do not forget to check out our portfolio of Mobile Apps!

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