Factors to know before starting online courier delivery app

With the outbreak of Covid-19, the internet businesses accelerated, which unleashed several growth opportunities for the on-demand app development services. This resulted in a trend toward the digitization of online customer support. Eventually, a surge in demand for online courier delivery apps was observed.

Everyone wants their parcel to be delivered on time, securely, and safely, which is why logistics is such a crucial service. As a result, this is a booming industry, and combining it with e-commerce has become more profitable and successful. 

According to Logistics News, the last-mile delivery service market in North America alone was expected to increase at a compound annual growth rate of 12.76 percent from 2018 to 2022. According to the study, the global market for online courier app services might reach $53 billion by 2027.

Creating an online courier delivery app requires careful preparation and a clear understanding of the services you want to provide to your consumers. Therefore, let’s go over the important factors to think about before developing an online courier delivery app penned down by Idea Usher experts.

Let’s get started!

5 factors to know before starting online courier delivery app

Factors to keep in mid before starting online courier delivery app

1. Your app must be user-friendly- else, they’re uninstalling in 2 minutes

To start with, the first key point to keep in mind while developing a courier delivery app is making it user-friendly. It should be a responsive mobile app with a simple to navigate user interface. Customers want a simple-to-use app in which they know exactly what to do with the app, which buttons to press, and so on. Given that there are currently 3.8 billion smartphone users worldwide, the app should be flexible to various screen sizes.

Every app should have an intuitive user interface. Consumers’ perceptions about the app will automatically be enhanced by the straightforward UX. A user-friendly app is a way to demonstrate that you care about your customers’ data, and thus it results in building brand affinity.

2. Customers want their services to be accessible 24/7- so keep your app bug free

In today’s marketplace, buggy applications are completely unacceptable. Because they not only have a negative influence on overall system stability but also make the system vulnerable. Bug reduction helps to make better, stable, dependable, secure, and speedier mobile apps. The customers want to access their services 24/7. Thus it is imperative to make the app bug-free. To ensure this, one must start with selecting good hosting, perform in-depth testing and ensure everything on the app works properly. 

3. Your service should have real-time updates

The next factor to be considerate about is the integration of real-time features while developing an online-courier delivery app. Provide the customers with interactive features such as personalized messages, push notifications, real-time tracking notifications, and so on. However, be particular about being simple yet highly functional in terms of features as the excess of features can complicate the app. Because as a result, customers may get frustrated.

Said that when the customers get their deliveries at the comfort of their home without any inconvenience, they tend to become loyal towards that app. Eventually, it leads to the generation of result-oriented sales and ROI from the app. 

4. Without App Store Optimization (ASO), your app is setting itself for failure

In recent years, app store optimization (ASO) has become an increasingly significant aspect of digital marketing. With approximately 2 million apps on the Apple App Store and 3 million on the Google Play Store, the app industry is a fiercely competitive sector, especially for newer apps. Said that it has become more important than ever to perform app store optimization. 

Without app store optimization, you are setting your app for failure. Other than ranking, app store optimization offers an array of benefits such as increased sales, brand awareness, sustainability, and higher conversion rates/downloads. Thus, it is very important to be particular about ASO before starting an online courier delivery app.

5. Figure out how to become a part of your user’s daily routine

The most crucial reason to employ user behavior analytics is to figure out what your users are doing and how they engage with the app. One must not only rely on assumptions or what people say they do on the app. However, integrating the user analytics in the app is critical for the app’s growth. User analytics can help you figure out how to become a part of the user’s daily routine. That way, you can take advantage of their regular habits to increase sales and loyalty.

Also Read: The Ultimate Guide To Last-Mile Software Solutions

On that note, don’t forget about maintenance costs!

The cost of a courier delivery app is determined by a number of elements, and it varies depending on the client’s requirements and wants.

Here are a few elements to consider when estimating the cost of developing a courier service app:

  • The kind of app development agency you hire to design and develop your app.
  • The app creation platform for mobile devices. It is preferable to plan it on both platforms in order to achieve success.
  • The technology stack used.
  • The courier app development company’s post-launch expected customer service.
  • The characteristics included during the development of a courier service app.
  • Whether there is a requirement of an MVP or a fully completed application, this will only have the essential elements with a simple design that will take care of the business.

Also Read: Last Mile Delivery: Meaning, Business Plan, and App Cost in 2021

Essentials Features of a Courier Delivery App

The following are the must-have features of a courier delivery app:

1. Admin Panel

This is required regardless of the business model or application type. Also, it should have the highest level of access rights. It must be used in conjunction with third-party analytics solutions in order to track app usage and learn about users’ habits. Large-scale logistics applications can also be integrated with an existing warehouse management system.

2. Courier Panel

  • Activate your Manager 
  • Courier Account 
  • A list of orders that are currently available
  • Handling of delivery status 
  • Messaging within the app
  • Order history

3. Customer Panel

  • Omnichannel login and registration
  • View order status
  • Messaging within the app
  • Push notifications
  • Reviews and ratings 
  • Integrated Payment Gateways

Also Read: A Complete Guide for On-Demand Courier Delivery App Development


The first thing to realize is that worldwide demand and growth for delivery are on the rise. Any company that provides delivery services may expect to grow. This is true for entrepreneurs who want to start a courier service or any small business that deals in local cuisine or retail. While the creators of several well-known courier service apps profit handsomely, these applications also contribute significantly to the local economy as well. 

Also, one may expect these applications to offer more services in the near future. However, the ever-changing market environment creates challenges that must be carefully navigated. And to do this, Idea Usher is your go-to platform. 

Building this type of software requires more than just business ideas or creativity; it also necessitates a commitment to technology, as well as the necessary expertise and talents. Idea Usher has got everything, from technology experts to marketing guides. If you want to build an on-demand courier delivery app, choose your tech partner. Be carefully because hiring the best team is the first step toward creating a successful courier service app.

To get the best, contact the best; Idea Usher!

Contact us for more information about your project or to learn more about courier app development!

E-mail: [email protected]

Phone Numbers : (+91)9463407140, (+91)8591407140, and (+1)7329624560

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How much does a courier delivery app cost to develop?

The cost of a courier delivery app development is difficult to estimate. Those variety of factors are developer’s location, the design’s complexity, the total number of pages, features, functions, and so on. Thus, cost varies from company to company and the features. For an economical-friendly solution, connect with Idea Usher.

How long will it take for courier delivery app development?

Many elements must be considered when determining how long it takes to construct a courier service app. These factors include the development platform, design complexity, app features, testing, and so on. However, the development of a courier delivery app takes about 10-12 weeks on average. But that totally depends on the kind of app being developed.

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