Almost all industries have switched from traditional processes to online functioning, be it fashion, electronics, salon, laundry and now even pharmacies are opting for the online platforms. The only objective is the accessibility and customer’s flexibility towards purchasing online.

 Nowadays, taking your Pharmacy store online is not a herculean task. Many assistance provider companies are available in the market, which proffers the full-fledged e-commerce solution. The greatest challenge is how to obtain the most out of it.

If you are pharmacists and want to establish an online pharmacy business, then you have to make sure that your online pharmacy app is equipped with these quintessential features as below.


1) Complete Drug  Information: 

Your online pharmacy app should have access to the vital information on the prescribed drugs, their side effects, and all other essential details. This would benefit your customers to consume medicines in a secured and versed way.

2)  24 *7 Chat:

There should be someone always available who can help out the users whenever they are stuck with something in your app. Online Chat should be similar as one on one interaction to make your platform more interactive and intuitive.

3) Rating and Review:

Reviews and rating feature builds the foundation of customer’s trust and also helped to improve the platform design and various other features.

4) Upload Prescription: 

This feature is the essential hallmark in the online pharmacy platform as it is used to verify the legitimacy of the medicine. Some drugs are critical for sale; a user can buy these drugs only when they upload the prescription for that.

5) Consult a Doctor:

Give extra privilege to your customer by providing them access to consult a doctor online whenever required.

6) Request for a Drug:

Facilitate your customer to request for a particular dose which is not currently available in your e-pharmacy. This will retain him back to your store again rather than browsing other pharmacies.

7) Suggest Substitutes:

When a user is unable to get the required medicine from your app, give them an advantage of a substitute so that in state of emergency, they do not have to wait for a prolonged time to get the particular drug available.

8)  Medicine Subscription:

Ease the user’s task of refilling prescription or re-ordering same medicines weekly or monthly by providing them with the subscription option. The subscription economics is trending these days, and pharmacists should leverage the advantages of it.

9) Push Notification:

Send reminders to users and keep them updated about the new discounts. You can also send notifications when a specific drug is in stock or for monthly medicine refill alert or any offers or any vaccination alert.

10) Search nearby Hospitals:

Your pharmacy app should give all the required information to drag the customers to your app. Enable your customers to browse the local health care centres and hospitals nearby directly from your app.

 Bonus Features:

  •  Pill Identifier:

    This assists customers in identifying a pill by mentioning the basic information such as shape, colour and imprint. They can perceive the complete description of any pill/medicine.
  • Pill Reminder:

    Bestow your customers with a feature which reminds them to take their medications on time. Allow them to set reminders for dates and dosages.



Latest trends signify that an online pharmacy application is going to be a thriving industry, both at present and in the future.

Aspiring entrepreneurs looking to create their very own pharmacy app can implement the features mentioned in this article into their apps. 

However, without the expert developers, your app will not be able to attract the attention of your customers. Fortunately, help is just a click away.

Idea Usher has years of collective experience in developing customized applications. We provide complete business solutions that are guaranteed to catapult your venture to success.

If you have an online pharmacy application idea, you can get in touch with us to get free quotes.




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