towing vehicle solutions

The ultimate guide to towing vehicle solutions.

Ever got stuck in the middle of nowhere and found yourself stranded with no gas station, repair station or mechanic nearby. Getting stuck in a place where you are unable to find any help can become equally frustrating and anxiety inducing at the same time. Furthermore, calling a friend or family member at times wouldn’t be possible. 

However, in that case an online roadside assistance OR on-demand towing service app can be a life saviour for you. Through a roadside assistance or towing vehicle app, you can get your vehicle towed to your desired destination without any hassle.

Towing vehicle solutions  and specifically apps for towing service have been in the market for quite some time. However, with the growing urbanization, their need as well as their demand is increasing exponentially.

Through this guide, Idea Usher experts have thrown a light at vehicle towing apps, how they work, their key features and everything else that you must know about them. Furthermore, we have also enlisted some of the top service apps, which we will discuss later in this blog.

So without waiting any further, let us quickly begin!

Introduction to on-demand Towing Vehicle Solutions

The app development industry is progressing rapidly. Henceforth, there are new apps in the market everyday irrespective of their niche industry. One such niche is road assistance services. Thus road assistance app solutions or towing vehicle solutions are so much in trend right now. 

Road assistance services is an amalgamation of different but related road services that companies offer to their users. These services may include vehicle towing solutions, vehicle repair solutions and much more. To sum it all up, roadside assistance offers all kinds of on-site services which can make a vehicle operational again. 

These services come in very handy at times when you are stuck in a place where no immediate help such as repair stations or gas stations are available. Also, searching on the internet for road assistance services is not very reliable. Also one cannot totally rely on a piece of information available on the internet in such dire situations.

Thus, in such cases a roadside assistance app or a towing vehicle app comes in very handy. It allows you to choose and call for any roadside assistance service (like towing the vehicle) at any time or place with just a few taps on your phone. Therefore let us understand a bit more about this industry by looking at its market data in this next segment of our blog.

A Glimpse at Towing Vehicle Solutions Market Statistics

According to a report by Vision Research, the global roadside assistance market is expected to grow about 4% from 2020 to 2027. Furthermore, it will reach a market value of about 30 billion USD, by 2027. These statistics are enough to let us anticipate the rapid growth of the towing vehicle market.

United States Automobile Towing Market Industry Statistics

vehicle towing statistics

Now let us talk about the automobile towing market statistics in the USA. It is clearly visible from the above given bar graph that the revenue of the towing vehicle industry is substantially growing in the USA. 

This revenue is expected to reach about 8000 million USD by 2024. There has been a massive growth in the market since 2012, when the total revenue was about 4000 million USD.

These market statistics clearly depict the vastness of the automobile towing industry. Thus investing in towing vehicle solutions is an excellent move to increase your profits by many folds. Some of the popular towing service apps include- Uber tow trucks and HONK roadside assistance app.

How Does Towing Apps like Uber/Roadside Assistance Apps Work?

Now let us quickly understand how car towing service apps work. 

1. Registration

Registration is a one time process. After the user has successfully installed the app in his/her mobile phone, they have to register on the app to avail its services. One can register on the towing service app very easily using their email address, phone number or via their social media account.

2. Service Selection

Once the user has successfully registered on the app, the next step is the service selection. Users can choose from a wide variety of services such as vehicle towing, or mechanic assistance, etc on the digital towing vehicle solutions.

3. Location Sharing

The next and most important step is location sharing. Users have to share the location on the app where they want to avail any of the services. They can do so through the in-app map and also by manually entering the location.

4. Share the Vehicle Information

Additionally users also have to share the information about their vehicles. For example the type of the vehicle, its model, registration number. This information is extremely important to easily determine the vehicle and also for the towing agents or the service agents at the disposal.

Finally the towing agents or the service agents depending on the type of the service you choose arrive at your emergency location to fulfill their services. And that is how towing vehicle solutions work to provide their customers with the fastest and the best roadside services during emergency situations.

Best Features of Towing Vehicle App Solutions

We are talking about the towing vehicle solutions and it would only make sense if we talk about the important features of a towing service app. Thus, in this segment of our blog we have discussed some of the critical features of a towing service app which can make or break its performance.

A towing app or a roadside assistance app has three panels which are as follows-

  • The customer Panel
  • Service provider/ Truck Driver Panel
  • Admin/ Business Owner Panel

Let us first discuss the key features of the customer panel of a towing service app.

Customer Panel Features

  • Quick and Hasslefree Onboarding Process
  • Detailed Service List
  • In-app Location Sharing
  • Real-time Notifications
  • In-App Calling and Message Option
  • Multi Language Option
  • Total Service Cost Information
  • Coupon Codes
  • Real-time Tracking Ability
  • Reviews and Feedback Option
  • Multiple Payment Options
  • Add Vehicle Information
  • SOS Panic Mode for emergency situations

Tow Truck Driver Panel Features

  • Quick Registration and Login 
  • Easy Authorization Process
  • Job Profile
  • Real-time Requests Option
  • Built-in Navigation
  • Drivers’ Dashboard
  • In-app Collect Payments Option
  • Available and Not Available Option
  • In-App Calling and Message Option

Car Towing App Admin Panel Features

  • Dashboard Analytics
  • Customer Management
  • Truck Driver/ Service Provider Management
  • Reviews and Ratings Management
  • Reporting and Analytics
  • Marketing and Promotions Management
  • CRM Integration
  • Easy Tow Trucks and Fleet Management
  • Pricing Management

So these were some of the most critical features of on-demand towing vehicle solutions. If you are someone who is working on developing a towing service app then you must incorporate all these features in your app.

Tips for Developing an on-demand Towing Mobile Application

Developing a robust and advanced on-demand app requires a team of experts and a solid tech stack. The team must include-

  • Project Managers
  • Front-end and Back-end Developers
  • UI/UX Designers
  • Android and iOS Developers
  • Quality Assurance Team and Testers
  • PR Team

Also Read: How many people does it take to create a successful mobile app?

Required Tech Stack for Towing Vehicle Solutions

tech stack for towing vehicle solutions

Let us have a quick look at the required tech stack for an on-demand vehicle towing app solution. 

For Hybrid Cloud ModelTerraform
For PaymentsBraintree and Stripe
Programming LanguagesJava, C++, Node.js, Python
For Data StreamingKafka
For AndroidJava
For Web front-end ApplicationsJavascript
For Crunching Data StreamsStorm and Spark
Libraries and FrameworkD3, Mapbox
For Virtual MachinesBoto, Packer, etc

Business Models for Towing/Road Assistance App

There are two types of business models that one can consider while working on developing on-demand towing vehicle solutions. However, both of these business models will effectively help you to streamline your business operations and quickly resolve the customer issues.

1. Single Service Aggregator Model

This type of business model includes the development of a towing service app. Furthermore, all the business operations are then carried out by this application. Similarly, all the high demand services such as refueling, repairing, towing, etc are managed through the towing service app.

2. Multi-service Aggregator Model

One of the best examples of multi-service aggregator models is Also users can select from a variety of services from their favorite service providers with this business model. 

Generating Revenue from Towing Vehicle Solutions

There are many ways by which one can generate substantial revenue from towing vehicle service apps and roadside assistance apps. However, we have amalgamated a list of some of the best ways by which one can earn huge profits from such apps.

  1. Through Subscription Plans
  2. By Third Party Ads
  3. Featured Listings
  4. Charging Wait Time Fee
  5. Through Commissions

So, these are some of the common ways (passive) by which vehicle towing service apps can generate revenue apart from the service charges.

Let Idea Usher Tow your Business to Success!

If you want to build the best on-demand vehicle towing app solutions then you happen to be at the right place. Since IdeaUsher is a leading software development company that designs web based and mobile based solutions for you.

From design to development we have got you covered! Our team of best developers will guide you through each and every process of app development. Furthermore, we cater to all your needs and requirements to produce best customized solutions.

contact us

Our services are not limited to just designing and developing your on-demand vehicle towing app. We offer our services post your app’s launch too. Furthermore, we will even help you form effective PR strategies to boost up your app’s performance and its ROI in the market.

Contact us today to get your dream project started today! Do not forget to check out our portfolio of apps.

Wrapping Up

We hope you like our blog- Towing Vehicle Solutions. On-demand app development industry is blooming more than ever before. Thus, if planned and carried out strategically, one can earn huge profits from this industry.

However, developing an app is a daunting task. It requires rich expertise and knowledge of all the technical aspects. Furthermore, with the growing competition it is also extremely crucial that one is thinking out of the box to sustain in this industry. Thus your app must fulfill all the needs of your potential clients.

Henceforth, outsourcing the app development is always recommended than building it in-house. Thus, you must hire a top-notch app development company to build your vehicle towing service app.

Best app/web development company


  1. What is Uber assist?

With Uber Assist, certified Uber drivers give special assistance to riders who may need extra help. For example, drivers can help load and unload assistive devices that can fit in the trunk of a standard sedan once folded or disassembled.

  1. How to start your own online towing service business?

Starting your own towing business will require a lot of planning. One can start by building a robust business plan which must include a source of funding. Then you can certainly outsource the app development for your towing business. Once the app is developed you can carry on with hiring a third party for a fleet of towing vehicles.

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