how to make an app like Ticketmaster

As technology is expanding capabilities across every sector and making our lives more effortless than ever before, there is still more room for growth. The stress of physically booking tickets is real. However, each such problem provides an opportunity to investors to make money by alleviating the pain. The minds behind Ticketmaster stepped up and alleviated the discomfort of event lovers once and for all! And, guess what? We can make you a similar app that’s even better! Let’s understand in detail how to make an app like Ticketmaster!

A Quick Look Into The Offerings Of Ticketmaster

What makes online event booking apps like Ticketmaster so amazing? Here’s why!

1. Cut the “Pre-show Meeting Spot” Crap & Transfer Tickets With Ease

The days of meeting up outside a venue to get a ticket before your favorite show starts are a thing of the past. Why should you hustle when the fastest & the most convenient way to show up inside a live event is at your fingertips!

Whether you wish to purchase tickets for yourself or trade them when you can’t show up, an app like Ticketmaster has got you covered.

2. Plans Changed? Sell Your Tickets Right From Your Account!

It happens to everyone! Misfortune can hit us anytime, and sometimes you simply can’t show up for your favorite show. It is easy-peasy with a platform like Ticketmaster to trade your tickets with other fans with just a few clicks.

It helps both the first-buyer and the new buyer. While you get compensated for the tickets you bought, the buyer can attend the event with complete assurance. Since the tickets are 100% verified, they can be reissued in the new buyer’s name and are counterfeit-proof.

ticket transfer in ticketmaster

Sending Tickets On Ticketmaster Is A Cakewalk! 

  1. One just needs to sign in to his/her Ticketmaster account.
  2. Upon viewing the order, the person can pick the tickets that they want to send.
  3. After entering the recipient’s information, the ticket (s) can be transferred instantaneously.

3. A Customized Favorite-Zone For Everyone!

The users of Ticketmaster can add their favorite venues, events, artists, teams, etc. Adding “Favorites” is quite easy. One just needs to tap the 💙 icon to add the Favorites. Based on that, they receive the latest news & alerts about the upcoming live events. They also get insider perks such as presales, special offers, etc. 

In addition to that, the app analyzes the “Favorites” that the users have marked. And, a list of related events is shown to them suggestively. 

4. Browse & Expand Your Categories 

You can be a regular event-goer. But you can always mix things up! Are you looking to try out a new sport or theatre production? 

Well, Ticketmaster allows you to browse & expand your Interest Categories. You can get more updates on the most promising events to attend across Ticketmaster’s offerings.

5. Smooth Payment Options For Seamless Ticket-buying Experience

easy ticket booking experience

Ticketmaster comes with a wide range of payment options. Companies such as Visa, American Express, Discover, MasterCard, Ticketmaster Gift Card are popular with customers and Ticketmaster includes them all. Ticketmaster Gift Cards can be also be used to buy tickets. If a user wants to use an International card, he/she can do so from the desktop site.

Note: The Ticketmaster app acknowledges credit cards that strictly have a US/Canadian billing address.

Once a user has added a payment option, the buying experience will be as smooth as silk! 

How To Make An App Like Ticketmaster- The Development Roadmap

how to develop an app like ticketmaster

1. Assess The Feasibility Of The Project

Well, a project to develop an application like Ticketmaster has a high level of complexity associated with it. What’s more, there are established apps that won’t provide any space to the new applications looking to enter the market. 

This formidable task can be brought to reality with a well-planned approach, accompanied by a qualified and adept team of analysts & developers. To make ticket booking from mobile an easy task, the customer journey should be simple. 

However, before setting the sails for your app development adventure, you must be aware of certain things, such as:

  • What is the current consumer sentiment in the market? How can you better the present applications that are available in the market?
  • What is the study schedule required before the designing phase of the application?
  • What are the key functionalities that your app must include?

When you have found a crystal clear answer to these, you are ready to move to the next step- the development.

Collaborating with a sincere mobile app development company, you can develop a ticket-booking platform that is aesthetically superior to your industry competitors. After including the best in-app features, it must be backed by a fast and smooth payment gateway. 

2. Establishing The Required Set Of Features

Blueprinting the features you wish to include in your application is the cornerstone of your journey to develop an app like Ticketmaster. While we have compiled an on-the-go list for you, researching more into the prevalent apps will give you the upper hand to address drawbacks!

Let’s have a tour of the User panel features that must be there.

User Panel Features:

  1. A minimalistic Registration Portal with easy Login options
ticketmaster registration portal
  1. Detailed User Profiles with an option to choose a Location (default),
  2. A personalized Home Page with a list of events based on user location,
  3. Search Bar to search desired events (with fine-tuned filters),
  4. Show Details Page (banner image, name, date & time, duration, and language, etc.),
  5. A seamless Booking Portal to opt for show timings, pick theatres and seats,
online ticket booking feature
  1. Details of the Ticket Category with Seating Classes,
  2. Payment Portal with popular payment options
ticketmaster payment gateway
  1. Notification of booking confirmation + an option to download the ticket in pdf format,
  2. Ticket verification option through QR code,
  3. Users’ booking history page and option for in-app ratings and reviews,
  1. Customer Support to provide a platform for complaints or cancel tickets,
  2. Ticket Transfer feature to easily facilitate ticket trading among users, and
  3. An integrated loyalty program with reward points/coupons to reward the frequent users.
QR code ticekt booking

Admin Panel Features:

  • A bespoke Login Portal coupled with intuitive dashboards having a list of current and upcoming events & shows,
  • User Management Panel that showcases active users in real-time + the option to access the user profiles,
  • An in-built scanner to scan the QR code of the tickets,
  • Booking Management Panel to manage listed bookings,
  • Show Management Panel having an overview of the current events and shows along with categorization, language, etc.,
  • Venue Management Portal for effortless management of event venues,
  • Invoice Management to track & monitor payments,
  • Content Management Portal for addition, deletion, and modification of event text and images,
  • Push Notifications to keep the users informed about impending events & exciting offers/discounts. 
  • Report & Analysis dashboard,
  • Advanced features like smart search, integrated calendar, visual media, Google Map integration, and global currency support,
  • Customer Support System with trained bots that can manage the primary user queries, and
  • Cloud Storage Integration to securely store sensitive user information & ensure data security.

3. Creating An App Like Ticketmaster- The Technology Stack

When you have determined the feature set, the next step is determining the technological stack that shall power the ticket-booking app. The ticket-booking app development team can assist you with this. 

The following technologies can be used (for example) to power a highly-functional application:

  • UI: BootStrapJS, Flutter & ReactJS
  • Cloud Environment- Google, Azure or AWS
  • Server- Hibernate, Spring Boot, Java
  • Logging- Log4J
  • Database- Cassandra, MYSQL, MongoDB, PostgreSQL, HBase
  • Log Management- ELK Stack and Logstash
  • Security- Spring security
  • Caching- Hazelcast
  • Code Repository- Git
  • Map Navigation- Google Map
  • Load Balancer- Nginx
  • Payments integration- PayPal, Stripe, Square
  • Content Delivery Network: Amazon CloudFront, Cloudflare
  • Deployment- Ansible & Docker
  • Notifications- RabbitMQ, Twilio, Push.io, Firebase
  • SMS, Voice, & Phone Verification- Nexmo, Twilio, Firebase
  • Messaging Queue- AWS Simple Queue System
  • Real-time Analytics: Spark, Hadoop, Apache Flink, CISCO

4. Creating The User Flow For Your Ticket-booking App

User flow is the designated path that a user follows to achieve a task through your application. In this case, it is booking a ticket. Consider the information and pathway they will need to make a booking from your ticket-booking application.

ticketmaster customer journey

The user flow diagram should illustrate the following:

1. What will the users see on the app screen?

2. What actions do they have to perform?

The objective is to make the entire flow as easy and short as possible.

5. Deploy A Development Team!

The features and the technology stack are all sorted now. It’s time to develop the application. You can associate with an esteemed app development company and get a dedicated team in place. 

The team must have the following personnel: 

  • Project Manager,
  • Graphic Designer
  • iOS & Android App Developer,
  • Back-end App Developer
  • UI/UX Designers, and
  • QA Testers

Apart from this, you may also need digital marketing services later on, to help you market the app after launch. With proper engagement with the best development team, you can expect a feature-rich app capable of surpassing expectations.

6. Preparing The MVP For Launch

After deploying the development team, the first goal is to create an MVP (Minimum Viable Product) within a fixed timeline with all the minimum requisite features. Remember that all further app development will revolve around this MVP, and making it perfect will imply that the app development is going the right way!

You can make the beta version (MVP) of your ticket-booking app available in stores (Google & iOS) for early adopters. It will open the doors for valuable feedback from users who try it. You can work on the feedback and develop the ultimate ticket-booking application. 

The quicker you discover the application’s appeal to your target users, the less effort & cost you will incur in the long term!

Also Read: How To Develop An Online Event Booking Application?

7.  Final App Launch, ASO (and Digital Marketing)

Well, that’s the end of the development process. It’s time to launch the app and wow the users! If you have worked on the feedback from your MVP, things should be smoother now. 

Before launching the app in stores (iOS & Android), you might like to do an App Store Optimization for your ticket-booking app. From including customer-centric keywords to metadata, everything should showcase perfection.

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Digital Marketing can also boost the prospect of your application manifold if done right. We suggest that you must look to market your app in the digital sphere for the first few months to get the best results. The more visibility your app gets, the better the download numbers will be!

Ticket Booking Apps: Revenue Model

ticketmaster revenue model

Now that you know how to make a ticket-booking app like Ticketmaster, let’s look at their revenue model. Well, they have some common parameters to earn. Here’s a glimpse!

  • The app charges the event organizers for the booking of each ticket for an event.
  • These applications cover a wide spectrum of events to improve profit margins.
  • Some apps organize special shows, which enable them to earn additional revenue.
  • The app can allow third parties to advertise on the platform, which is paid and adds another revenue stream.
  • Last but not least, some ticket-booking apps feature coverage of particular events on the homepage. The homepage is a premium space, and a hefty amount is charged from event organizers.

Cost Of Developing A Ticket-Booking Mobile App Like TicketMaster

It’s time to consider the investment you need to make to develop the application. The cost is calculated by a simple breakdown of the development process. You can use metrics such as the number of development hours, app functionalities, and tech stack prowess of the development team to get a fair estimation of the cost.

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Let’s take a quick look!

1. What Platform Are You Choosing?

iOS & Android are where you need to be. The two platforms are pretty different and come with a range of attributes & pricing. You can go for one of them or develop a multi-platform application (it will obviously push up the cost). 

If you want to pitch your app aggressively against the competitor platforms in your segment, a multi-platform launch is what you should eye for.

2. Want To Pack More Features Or An X-Factor That Stands Out? Well, Money Speaks!

If you are seriously considering developing an online ticket booking like Ticketmaster, you would know that there are established platforms and your app needs something extra that will make people switch. And, that will happen when you include the best features and something that your entrepreneur mind has envisioned! 

If you have a unique idea, you can contact our experts right away!

The development cost climbs with the number of features and your unique idea. However, small startups can also compete with the prevalent applications by choosing just the most essential functionalities and a reasonable budget for digital marketing.

3. Design Aspect

Even if your application has tons of features, it makes ZERO difference if it is difficult to operate. So, designing is a key ingredient to develop a delightful user-friendly platform that boosts engagement. Thus, it is a critical metric that contributes to the overall cost of the app development! 

A viable app will cost something around $15,000 and $30,000 for a single platform. If you go the multi-platform way, the cost will rise to $45,000.

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Wrapping Up:

Like any other app, ticket booking app development requires a careful approach. If you are planning to develop an online ticket booking app, the best way to get started is by digging the idea deeper with our professionals. Our seasoned developers can assess your application requisites and implement them within months. In the end, ticket booking automation benefits both theaters & customers, and the market out there is huge!

Let’s hope that you have enjoyed our blog and now you know how to make an app like Ticketmaster! 

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