Surprising a loved one with their favorite flowers will never run out of fashion. In this digital era, we prefer ordering almost anything and everything to be delivered to our doorsteps. So, wouldn’t it be great to get freshly bloomed flowers as well?
According to a recent study published by IBIS, the florist industry has reached around $800 million in the last five years and is likely to augment in the foreseen times as well.
If you are a part of the flower industry, own a florist shop or are aspiring to join this growing industry, having a flower delivery app becomes essential. You are bound to lose several potential customers and fail to reach your target customers. Developing an on-demand florist app makes you visible to a larger audience and will bring a positive impact on your overall sales.
Secrets of Developing an On-Demand Florist App
If you wish to develop your very own florist app similar to Ferns and Petals, we are here to guide you through the process.
Developing an on-demand florist app involves three sub-apps- Customer app, Admin panel, and Driver app.
To provide successful flower delivery services, each of these apps has its unique features and functionality. We will go through the detailed features for each of the apps to give you a complete idea of the Florist app.
So let’s get started!
CUSTOMER APP
User Registration
Ask for only essential details with easy sign-ups from a mobile number, email ID or social media accounts. Also, allow users to explore your flower delivery services without signing in.
Browse Products
Enable your customers to select from a wide range of flowers, stems and accessories, each carrying detailed descriptions with optional offers and deals.
Easy Search
Features like sorting and filters along with appropriate categories make search smooth and quick. As a result, the app users need not waste their time by going through a large variety of flowers you offer.
Customized Bouquets
While some bouquets might be pre-decided and waiting to be delivered, you must allow the users to choose flowers of their choice and create a bouquet for a personalized experience
Additional Gifts
Users can add various gifts like desserts, chocolates, keychains, and other such small items with their order.
Social Media Integration
This feature enables the app users to share their recent purchases on their social media accounts. It is fun for the users and also provides free publicity for the Florist app.
Various Payment Mode
Allow your app users to pay in the mode they choose, with a wide variety of options available like credit/debit cards, net banking, and digital wallets.
Delivery Scheduling
Users can schedule the delivery according to their desired date and time. Fresh flowers will be delivered to them at the expected hour.
Order History
By using order history, the app users can re-order their favorite items swiftly and quickly. Easy and fast checkout enhances user experience.
Offers & Discount
Offer your users personalized offers and discounts to bring them running back to you. Furthermore, you can have some special offers for first-time buyers and earn customer loyalty.
Order Tracking
The geolocation enabled florist app allows customers to track orders in real-time and receive alerts that inform them about the order status.
Managing Details
The app users can manage profiles, addresses, payment details, push notification settings for a personalized experience.
Reviews and Ratings
Your app users can rate and review your products and services to share their overall experience.
ADMIN PANEL
Manage Stores
Have a chain of florist stores? No worries! Manage all the stores from a single panel effortlessly.
Manage Product Listings
The admin panel enables you to update and edit product listings, pricing, offers, and do pretty much everything else.
Order Management
The admin will receive a real-time notification every time an order has been placed. You can manage them by going through the required date and time of delivery and scheduling them according to the time frame.
Payments
The admin panel enables you to monitor and view the payments made through your Florist app. You can also add any additional payment mode when necessary to keep your app up to date.
Managing Delivery Executives
The number of orders assigned to each delivery executive with the designated address will be completely under the management of the admin.
Dashboard
Monitor, control and manage everything on your Florist app from a single, comprehensive web admin dashboard.
Manage Customers
Admin panel allows you to view every registered customer to learn more about their purchase patterns and preferences and sell more.
Marketing Strategies
Keep building and publicizing attractive offers to build customer loyalty towards your florist app and also attract new potential customers.
Order Tracking
You can track every order out for delivery and view the time of delivery and feed the learning back into the system.
Feedback
Collect feedback to know the gap in customer expectations and your actual service output. The positive reviews will help build your brand and also attract more users to your flower delivering app.
DRIVER APP
Registration
The delivery executives can easily register and set their profiles including documents payment details availability, and more.
Order Notification
The driver will receive real-time notifications as soon as they are assigned for flower delivery with all the necessary details and the time of expected delivery.
Live Tracking Path
Using GPS tracking and Google maps, you can see exactly where the delivery executive is in real-time. You can track their movements on their way to complete the delivery.
Flower Delivery Status
Delivery executives can update the latest delivery status as, “Waiting”, “On the way” “Delivered” and so on for each delivery.
A flower shop or a florist business is certainly incomplete without online flower delivery services. Although there are few apps like Ferns and Petals and 1800 Flowers that have set a benchmark, with the right features, graphics, and layout, you can develop the next game-changing florist mobile app.
Idea Usher is a web and app development company that specializes in on-demand apps for all kinds of business. Besides years of collective experience, we have also developed both, iOS and Android apps for flower delivering businesses.