On Demand Home Service App Development – The Complete Guide

Introduction

On-demand home service applications work as a mediator between service providers and service seekers. It allows its users to resolve their everyday household problems by providing quick and effective solutions. Now, On-demand home services app development is a need of the hour.

Whether it is a leaking pipe, a malfunctioning vacuum cleaner, or an over-piled up laundry, the users can get all the work done by simply choosing a service provider through this application.

The technology-driven Millennials constitute a considerable fraction of the total on-demand market users. As per the study by Harvard Business Reports, 49% of the users are millennials and 30% are in the age group of 35 to 54.

The study also mentioned that the on-demand economy attracts approximately 23 million consumers annually, who further account for the total expenditure of approximately USD 58 billion on these services. 

If you’re looking forward to opening gates for new opportunities and cater to this ever-growing demand, then this article is all you need.  

This article will discuss the benefits of on-demand home services (to customers and enterprises), the basic types and features of this application, and ways to elevate your game in this business. 

Benefits of On Demand Home Services App Development to Customers

On demand home services offer many benefits to its users, which is the primary reason for its popularity. Some of them are:

• Lower Costs

Prices are the primary driver of consumer demand. On-demand home services such as Handy and TaskRabbit offer lower prices as compared to traditional home service providers.

• Availability

On demand services are readily available on mobile devices via a simple application. Users can access the application anytime and anywhere as per their convenience. 

• Secure Payments

Payment processing can be a major hurdle while opting for services via traditional providers. On demand services offer customers to choose their preferred mode of payment and pay securely via their debit cards, credit cards, e-wallets, and net banking. 

• Quick Delivery

The major plus-point of these services is that you can get the desired work done within a few hours, unlike the traditional service providers, which take 2-3 business days. 

• Variety

The consumers can see a wide variety of home services in one go and simply choose the one they’re looking for.

Benefits of On Demand Home Services App Development to Enterprises

The pros are not just limited to its users. Many start-ups have taken up the on demand space to cater to this vast economy. Some benefits that this on demand app and website development offer are:

• Helps to get ahead of your competitors

House cleaning and reparation services are driven by massive market demand. To cater to this demand, all the small vendors and service providers have resorted to providing affordable prices, but keeping in mind the competition, this alone wouldn’t solve the problem. 

Via on demand home services app development, you can take your services to the next level by increasing your visibility on such platforms and opening the gates to a new market – a digital one. 

• Luxuries are the new necessities

The priorities of the customers are changing. They have work to do and will not spend their valuable time fixing home appliances and doing their laundry. Therefore, home services, which were luxuries earlier, are now necessities. 

With the increase in outsourcing demand and its scope to increase rapidly further, you can cater to a vast customer base, predominantly the working-class. 

• The customer’s app

When you offer customers the flexibility to choose brands, services, and budgets as per their own choices and convenience, your application becomes the customer’s favorite. 

By providing a customer-centric application, they will choose to opt for these services on a much larger scale, with increased regularity and budget. This would help you become the next market leader.

• High ROI

If you can plan and create your app smartly, your home service application would offer you a high investment return. However, to make your business successful, you need to provide an application that has top-quality features. 

Let’s discuss these features in detail.

Features of On Demand Home Services App Development

There are three versions of on demand home service apps, namely:

• End-user
• Service Providers
• Admins

Each version has its own set of features. We will now discuss the basic elements of each version. 

End-User

• Registration/Log-in

You can provide the option of one-click registration via linking email or social media accounts. The user can log-in with the same credentials whenever they use the app next time. 

• Booking Management

Users can book their required services and choose their location via advanced search options as per their convenience. After entering the details of the service, the app should provide an approximate estimation of the price.

• Instant Quotes

After entering the service details, the app should provide an approximate estimation of the price via the inbuilt price calculator. 

The price can vary according to different factors such as location, type of service, number of services, hours required to complete the service, and so on. 

• Multiple Payment Options

The application should have an easy check-out process. It should include multiple payment options such as Debit Card, Credit Card, Net Banking, E-wallets, and COD.

• Push Notifications

The users should get notifications related to their orders, payments, and other important alerts.

• Settings

The application should include a comprehensive settings option. It helps users with a better onboarding experience.

Some of the sub-categories to include under the setting options are:

• Help and Support
• Service History
• Cancellations
• Contact your Service Provider
• Panic Button – In case of emergencies and accidents 

Feedback and Review

This feature offers them to give feedback and rating. You can ask them to provide ratings to each service provider and your app as a whole. 

Service Providers 

• Registration/Log-in

Service providers can register via their email and social media accounts and use the same credentials to log in every time.

• Service Requests and Auto-pilot

The service providers should see the requests when customers wish to opt for a service. They can also automate the process of accepting the requests by using the auto-pilot feature.

• Accepting and Denying requests

Service providers should have the flexibility to accept and decline requests within a limited time frame. It can be as per their availability, schedule, and proximity of the household. 

• Customer’s Information and Service Details

Upon confirmation, the service provider receives the complete information about the service which needs to be delivered. This includes the customer’s address, contact information, price estimation, and so on.

• Settings 

The application should include a comprehensive settings option to help the users receive a better onboarding experience.

Some of the subcategories to include under the setting options are:

• Track Earnings
• Service Histories
• View Performance – based on customer feedback
• Daily Reports – completed, pending services, canceled, and forwarded services, along with penalty, if any.

Admins 

• Dashboard

This feature allows the admin to manage and supervise the service providers and customers. 

• Managing Service Providers

Admins can access each service provider’s profiles. They can access all the information related to their total earnings, penalties, incentives, and ratings. 

• Managing Customers

Admins can handle all the customer queries and access vital information such as cancellation fees, discount codes, the total number of orders, etc.

• Manage pricing and commissions

Admins can manage all the prices mentioned in the application and look after the service providers’ commissions and make changes accordingly if required.

• Real-time Tracking

Admins can track the on-going services and track the service provider’s module to check their efficiency and effectiveness.

• Analytics and Reporting

The admin dashboard’s analytics feature gives a clear picture of all information related to the services offered, customers, and service providers. 

It also highlights which service is most and least opted for. Analytics can also determine which location calls for the maximum number of services. 

It can also report the total number of earnings made daily, weekly, and monthly. 

These are basic features that almost every app development or website development agency can offer. However, if you’re looking for something to take your on demand application development a notch ahead, we have some exclusive solutions for you.

How does Idea Usher Empower On demand Home Services App Development?

The features are the heart and soul of your house service application. It also grips your customers and increases user engagement. 

Our mobile solutions and breakthrough features will empower and elevate your application game, which includes:

• Powerful Management Software

We offer a single dashboard in our application to administer all the online service provider business aspects and ultimately enhance the user experience.

• Business Analytics Tools

Our analytics tools provide data-oriented insights that will help you enhance and redefine your business. 

• Route Optimization

Our automatic route planner offers navigational features that will help the specialist reach your customers without any hassle and within no time.

• Supply Chain Management

We ensure effective and efficient supply chain management. You can keep a record of the quality service providers to manage the services’ demand and supply.

• Marketing Campaigns

We have top-notch marketing campaigns that help build customer loyalty. Our promotional campaigns and discount offers attract customers and ultimately generate huge revenue.

• Real-time In-app Chat

Our integrated In-app chat allows the customer to chat with customer support and resolve all their concerns as quickly as possible, leading to maximum customer satisfaction. 

Benefits of using our On Demand Home Service App Development solutions

• Customizability

We understand that each client is unique, and so are their requirements. Therefore, your requirements are our priority. 

Our wide range of custom features can help modify your application just as you need. We are here to offer you top-tier mobile solutions that will make you stand out from your competitors. 

• Speed To Market

Our team ensures that your mobile application reaches your target market as soon as possible. By offering a faster speed to market, we save you a considerable amount of time and increase your visibility, ultimately leading to increased brand awareness. 

We have a proven track record of having one million downloads on each app that we create for our clients.

• User-friendly

Our applications are thoughtfully designed by keeping all your requirements in mind. By offering a great User Experience and User Interface, we ensure that your end-users love your application.

• Consistent support

Our dedicated and consistent team is always ready to help you and offer solutions to all your problems. Even in special circumstances and emergencies, we are always there to provide you assistance. 

Our team is highly experienced in on demand home services app development and ensures that service providers and service seekers get a powerful platform to connect. 

You can also get a quick feature overview of our User App, Service Specialist App, and Admin Panel. 

Contact us now. Idea Usher is more than happy to help you. Do not forget to check out our portfolio of Mobile Apps here.