Table of Contents

Table of Contents

Developing an Online Tax Filing Platform like TaxAct

Developing an Online Tax Filing Platform like TaxAct

Tax season can be stressful, with complicated forms, endless calculations, and the worry of making mistakes. Without the help of an online tax filing platform like TaxAct, many people end up spending hours on tax documents, only to find errors at the last minute. Thankfully, online tax platforms provide a much-needed solution. They make preparing and submitting tax returns easy and convenient. These tools simplify the process, saving time and effort for everyday people. With features like automated calculations, step-by-step instructions, and access to expert support, tax filing becomes much more manageable. Plus, many platforms are budget-friendly, making them accessible to a wide range of users.

The global tax platform market was valued at around $18.5 billion in 2023 and is expected to grow at a rate of about 10% from 2024 to 2030. This rise highlights that more people are turning to tax filing platforms to simplify the tax process, making it the perfect time for businesses to enter this growing market. With so many new and innovative platforms emerging in the U.S., it’s clear there’s plenty of opportunity. In this post, we’ll guide you through how to create your tax filing platform, like TaxAct. From crafting a user-friendly design to incorporating key features, we’ve got everything you need to get started!

Overview of the TaxAct Platform

TaxAct is a tax preparation platform designed to simplify the filing process for both individuals and businesses. It allows users to prepare and file their taxes through a web browser, storing their returns securely on TaxAct’s servers. It supports various tax forms, including 1040, 1040A, and 1040EZ, and provides tools to maximize refunds through detailed tutorials and step-by-step guidance. 

Key Features

  • Step-by-Step Guidance: The platform features an easy-to-use interview format that guides users through the tax preparation process, ensuring they complete their returns accurately.
  • Real-Time Refund Tracking: Users can see how their entries affect their refund amount in real time, allowing for adjustments as needed to maximize their refund
  • State Filing Options: TaxAct Online supports state tax filing for an additional fee, streamlining the process for users who need to file both federal and state returns.

Key Market Takeaways for Tax Filing Platforms

According to GmInsights, the tax management software market is set for impressive growth, which is projected to rise from $17.92 billion in 2024 to $47.90 billion by 2032. This growth is largely driven by the increasing volume of financial data and the need for automated solutions that handle complex tax requirements. 

Key Market Takeaways for Tax Filing Platforms

Source: GmInsights

As businesses navigate changing tax regulations and laws, the demand for software that ensures accurate tax calculations and real-time compliance is on the rise. The growth of digital payments is also fueling opportunities for tax filing platforms, putting an even greater focus on automation and streamlined tax processes.

Key partnerships and tech advancements are reshaping this industry. Companies like Avalara and Thomson Reuters are leading the way with innovative products. Avalara’s new Property Tax tool, and Thomson Reuters’ Onesource Determination are both designed to help businesses and accountants meet compliance needs with precision. These companies are investing heavily in R&D to create solutions for today’s complex tax environment. Additionally, partnerships between software vendors and third-party developers are becoming more common, paving the way for advanced technologies like AI and machine learning in tax management systems.

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Are Tax Filing Platforms like TaxAct Profitable?

Tax filing platforms like TaxAct can be very profitable. The demand for easy-to-use tax solutions is on the rise, making this a great opportunity for entrepreneurs. The tax prep industry is thriving, with major players like H&R Block and TurboTax bringing in impressive revenues. H&R Block reported around $3.1 billion in 2022, and Intuit (TurboTax’s parent company) made about $12.7 billion that same year. This growth highlights a strong market potential as more individuals and small businesses look for efficient ways to handle their taxes.

A well-crafted platform can attract a large user base by offering handy features like automated tax calculations, e-filing options, and real-time support, all of which enhance the overall user experience.

Additionally, a platform like TaxAct could tap into more revenue opportunities through partnerships with financial institutions and accounting firms. Offering extra services like financial planning tools or personalized tax advice can really broaden your appeal. Implementing subscription models or pay-per-use fees can also create steady revenue, especially during the busy tax season. Overall, the potential in this space is exciting!

Customer Lifetime Value

CLV is a super important metric for tax filing platforms. It shows the total revenue a company can expect from a single customer over the entire time they use the service. For tax filing services, several factors can influence CLV:

  • Subscription Fees: Many platforms offer tiered subscription models, providing basic to premium services.
  • Add-On Services: Features such as audit protection, tax advice, and advanced filing options can enhance revenue.
  • User Retention: High retention rates during tax season can significantly boost CLV.

For example, if a platform charges $50 annually and retains a customer for 5 years, the CLV would be approximately $250 per customer. Additionally, if 30% of users opt for add-on services averaging $20 per year, this could increase the CLV further.

Revenue Potential

The revenue potential for tax filing platforms is substantial. TaxAct reported revenues of approximately $150 million in 2022, driven by both individual and business tax filings. The platform’s growth trajectory is indicative of the overall market trend where more users are transitioning to digital solutions for convenience and efficiency.

Comparative Analysis

Here’s a brief comparison of various tax filing platforms based on their estimated revenues and user engagement:

PlatformEstimated Revenue (2022)Unique Users (Approx.)Key Features
TaxAct$150 million3 million+User-friendly interface, e-filing
TurboTax$2 billion40 million+Comprehensive support, audit defense
H&R Block$1.5 billion25 million+In-person support options
EZTaxNot publicly disclosed1 million+AI-driven assistance
TaxBuddyNot publicly disclosed1 million+Personalized tax-saving strategies

Business Model of TaxAct Platform

Founded in 1998, TaxAct has helped facilitate over 90 million e-filed returns since it started! The platform is all about offering affordable and user-friendly tax preparation solutions for both individuals and businesses, which has made it a leader in the industry. TaxAct’s mission is to empower everyone, no matter their tax situation or income level, to file their taxes accurately and easily.

Product Offerings

TaxAct provides various products catering to different user needs:

  • Individual Tax Filing Software: This includes options for simple returns (Free version) to more complex situations requiring advanced features (Deluxe, Premier).
  • Business Tax Solutions: Specifically designed for business owners, including S-Corp and C-Corp tax filing software. These products help identify deductions and maximize tax savings.
  • Free Filing Options: Through the IRS Free File program, TaxAct offers free filing for individuals with simple tax situations earning less than $65,000 annually.

Pricing Structure

TaxAct’s subscription based model is pretty competitive within the market:

  • Free Edition: Basic filing at no cost for simple returns.
  • Deluxe Version: Priced at approximately $34.99, suitable for homeowners and those with student loans.
  • Premier Version: Costs around $44.99, ideal for users with investment income.
  • State Returns: An additional fee of about $44.99 per state return filed.
  • Xpert Assist: A live assistance feature available for an additional fee of $39.95, allowing users to consult with a tax expert during the filing process.

Target Market

TaxAct primarily targets three key segments within the tax preparation market. First, it caters to individual tax filers, ranging from low-income earners who can utilize the free filing option to higher-income individuals requiring more comprehensive support for complex tax situations. 

Second, it focuses on small business owners, offering specialized tools that simplify the often intricate processes of business tax preparation. Lastly, TaxAct appeals to do-it-yourself preparers, providing user-friendly software that enables individuals to manage their own tax filings while receiving guidance throughout the process. 

Financial Performance

TaxAct has demonstrated a robust financial performance as a significant player in the tax preparation software market. In November 2022, TaxAct was acquired by the private equity firm Cinven for approximately $720 million, a move that reflects the company’s strong market value and growth potential. Since its inception in 1998, TaxAct has facilitated over 90 million e-filed returns, showcasing its extensive user base and operational scale.

Did you hear the recent news? Taxfix, a mobile tax filing app based in Berlin, just raised a whopping $220 million, boosting its valuation to over $1 billion! This really showcases the growing demand for user-friendly tax solutions. Currently operating in Germany, Spain, and Italy, Taxfix makes tax filing a breeze. Users can simply snap a photo of their payslip, fill in a few details, and let the app do the rest. It’s clear that big investors are recognizing the potential in this space, highlighting a fantastic opportunity for new businesses to enter the market and take advantage of the increasing need for efficient tax solutions.

How will the Platform Simplify the Tax Filing process for Users?

A tax filing platform can make the filing process much simpler for users by incorporating intuitive features and streamlining necessary documentation. For example, guided workflows can break the process into manageable steps, much like the GetCTC initiative, which helped low-income families file simplified returns with just basic information, averaging a completion time of only 20 minutes. By reducing the need for extensive documentation, such as detailed income reporting, the platform can make tax filing more accessible, especially for first-time filers who might find traditional methods overwhelming.

Moreover, using technology to automate calculations and data entry can significantly enhance the user experience. For instance, with the TCJA act nearly doubling the standard deduction, a tax filing platform can automatically apply this deduction where applicable, making the process less complicated. Apart from that, features like mobile compatibility and bilingual support ensure that a wide range of users can easily navigate the platform, further simplifying the experience.

Development Steps for a Tax Filing Platform like TaxAct

Developing a platform similar to TaxAct requires a strategic approach focused on compliance, user-friendliness, data security, and advanced technology. Here’s a breakdown of nine key steps in the development process:

1. Conduct Market Research and Define the Target Audience

Before development, thorough market research is essential to understand user needs, market trends, and competitive offerings. Identify key segments, such as individuals, freelancers, small businesses, and large enterprises, to create customized solutions that meet diverse requirements.

Adherence to local and federal tax regulations is critical for any tax platform. Obtain authorization from the IRS (or relevant tax authorities) for e-filing capabilities. Integrating the IRS e-file system and compliance with tax codes ensures accurate and reliable processing of tax returns.

3. Select a Robust Tech Stack

Choose an unique technology stack that supports scalability, security, and performance. A typical tech stack for a tax filing platform includes:

  • Frontend: JavaScript frameworks like React or Angular for a responsive UI.
  • Backend: Languages like Python or Java, with frameworks like Django or Spring Boot, for efficient data processing and integration.
  • Database: Secure databases like PostgreSQL or MongoDB to store sensitive financial data.
  • Cloud Services: AWS, Google Cloud, or Azure for scalable cloud solutions.
  • Data Security Protocols: Secure encryption and authentication technologies.

4. Design a User-Friendly Interface

Develop an intuitive, user-friendly interface that guides users through the tax filing process. Simplify navigation by incorporating step-by-step guidance, visual cues, and help tooltips. Provide clear instructions for complex tax forms to enhance the overall experience for both novice and experienced users.

5. Implement a Calculation Engine

Building a calculation engine is essential for processing tax data accurately. This engine should be capable of:

  • Handling complex calculations for deductions, credits, and income brackets.
  • Managing multiple filing statuses.
  • Processing various tax scenarios (personal, self-employed, and business income). Regularly update the engine with new tax code adjustments to ensure compliance and accuracy.

6. Develop E-Filing and Document Management Modules

Enable secure e-filing functionality that can transmit completed tax forms to the IRS or state tax agencies. Incorporate document management features that allow users to upload, store, and organize their tax-related documents, like W-2s and 1099s, in a secure environment for future access and reference.

7. Integrate Real-Time Assistance Features

To enhance user satisfaction, offer real-time support options such as chatbots, in-app customer support, and live assistance with tax experts. Consider providing a “Help” section with FAQs, instructional videos, and step-by-step guides to address common questions and reduce support queries.

8. Incorporate Data Security and Compliance Measures

Protecting sensitive data is critical in a tax filing platform. Implement stringent security features, such as multi-factor authentication, secure data encryption, and periodic security audits. Ensure the platform complies with data protection laws like GDPR and CCPA to protect user privacy and build trust.

9. Test and Launch with Regular Updates

Conduct extensive testing, including functional, usability, performance, and security tests, to ensure the platform’s reliability and security. Launch the platform with an initial beta phase to gather user feedback and make improvements. Plan for regular updates to stay current with tax code changes, user feedback, and technology advancements.

Cost of Developing a Tax Filing Platform like TaxAct

ComponentDescriptionCost Range (USD)
1. Research and Development– Basic tax law research and legal consultations.- Simplified government API integration research.- Competitive analysis of similar platforms.$2,000 – $10,000
2. Frontend Development– User-friendly interface design with a simple tax filing guide.- Responsive layout for multiple devices.- Basic accessibility compliance.$3,000 – $15,000
3. Backend Development– Basic database setup for user and tax data.- Minimal API setup for government and payment integrations.- Security for basic data protection.$5,000 – $20,000
4. App Features– Essential tax calculation engine.- Simple form generation for common tax forms.- Document upload and storage, e-signature, and payments.$3,000 – $25,000
5. Testing and Quality Assurance– Basic functional and performance testing.- Security testing to meet standard compliance requirements.$1,000 – $5,000
6. UI/UX Design– Simple and effective UX design.- Minimal visual and functional UI design with a focus on usability.$1,000 – $5,000

Total Cost Estimate: $10,000 to $100,000.

Factors Affecting the Development Cost of an Online Tax Filing Platform

The development cost of an online tax filing platform like TaxAct can be influenced by several factors, some of which are unique to this type of fintech application. Here are some key variables to consider:

  • Compliance with Tax Regulations: Adhering to complex and constantly changing tax regulations can increase development time and costs.
  • Integration with Government Agencies: Integrating with government agencies for tax data exchange and filing requires specialized knowledge and potentially additional costs.
  • Security and Data Privacy: Ensuring the platform’s security and compliance with data privacy regulations (e.g., GDPR, HIPAA) adds complexity and expense.
  • Real-time Updates: The need to keep the platform updated with the latest tax laws and regulations can necessitate ongoing maintenance and development efforts.

Conclusion

I believe that developing a tax filing platform like TaxAct can bring significant benefits to both individuals and businesses. For everyday people, such a platform simplifies the complex process of tax preparation. It offers user-friendly interfaces, accurate calculations, and convenient e-filing options, making the entire experience much more manageable.

On the business side, I see a great opportunity in this growing demand. Companies can create their tax filing platforms and attract customers by providing value-added features, like personalized tax advice or financial planning tools. This approach could help businesses build a loyal customer base and generate revenue through subscription fees, premium services, or partnerships with financial institutions. Overall, I think the potential for innovation and growth in this space is substantial.

Looking to Develop a Tax Filing Platform like TaxAct?

At Idea Usher, we’re all about creating smarter, user-friendly tax filing solutions just for you. With over 500,000 hours of coding experience, our team knows exactly how to build platforms that work seamlessly, handle data securely, and make tax filing simpler than ever. From deep-diving into tax laws to designing easy-to-navigate interfaces and powering it all with a strong backend, we cover every detail to ensure a smooth experience. Let’s partner up and take your tax filing service to the next level—making it easy, reliable, and ready for your clients.

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FAQs

Q1: How to make a tax filing platform?

A1: To build a tax filing platform, begin with comprehensive market research to understand user needs and regulatory requirements. Create a user-friendly interface that helps users navigate the tax filing process smoothly. Then, develop a secure backend infrastructure that complies with tax regulations. Incorporate essential features like e-filing and real-time tax calculations. It’s crucial to conduct thorough testing to ensure accuracy and reliability. Once ready, launch the platform and implement a strategy for ongoing updates and customer support to accommodate changing laws and user feedback.

Q2: What is the cost of developing a tax filing platform?

A2: The cost of developing a tax filing platform can vary widely based on its complexity, features, and the development team’s location. A basic platform may require a moderate investment, while a more advanced platform with custom features can demand a significantly higher budget. Factors influencing costs include the intricacy of design, development time, compliance with regulations, and the need for ongoing maintenance. Additionally, marketing and customer support expenses should be considered part of the overall budget.

Q3: How do tax filing platforms make money?

A3: Tax filing platforms generate revenue through various channels. One common method is subscription fees, where app users pay for access to premium features. They may also offer tiered pricing models, charging more for advanced features like personalized tax advice or financial planning tools. Partnerships with financial institutions can provide additional income through referral fees or co-branded services. Advertising and affiliate marketing for financial products can also contribute to revenue, leveraging the platform’s user base.

Q4: What are the features of a tax filing platform?

A4: A tax filing platform usually offers several key features, including an easy-to-navigate user interface and step-by-step guidance for tax preparation. E-filing capabilities are essential, along with real-time calculations for taxes owed. Users benefit from the ability to import financial data from different sources and utilize tools to monitor deductions and credits. Strong security measures, such as data encryption and two-factor authentication, are vital for safeguarding sensitive information. Furthermore, features like customer support, personalized tax advice, and compatibility with accounting software can significantly improve user experience and engagement.

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Debangshu Chanda

I'm a seasoned Technical Content Writer with over 5 years of experience transforming complex technical information into clear, engaging content. I'm skilled at creating content that serves as a bridge between experts and end-users, ensuring it is informative and easy to understand. My expertise covers various subjects, allowing me to adapt my writing style to different audiences. With a strong research foundation and keen attention to detail, I consistently deliver high-quality content that surpasses project goals.
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