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Healthcare App Development

  • This multi-feature healthcare app redefines patient-doctor interactions. Seamlessly connecting users to book consultations, chat securely, and manage medical records, it ensures efficient healthcare delivery.

What Problems
The Company Solves

  • Establishing suitable time slots for doctors’ availability, especially with varying schedules.
  • Managing consultation fees for offline appointments is complex, particularly administrative fee deduction.
  • Lack of flexibility in managing doctors’ availability, leading to manual scheduling adjustments.
  • Uncertainty persists in handling different patient consultation states and ensuring accurate tracking.
  • Ambiguity surrounds managing patient appointment rescheduling in non-emergency cases.

The Solutions

  • Introduced buffer time intervals between time slots to accommodate consultation extensions.
  • Implemented automatic deduction of administrative fees from doctors’ earnings for offline consultations.
  • Enabled easy management of availability and appointments through features like auto-booking.
  • Automatically categorized consultations as successful unless marked otherwise, with a dispute mechanism for patients.
  • Provided option for patients to receive notifications for rescheduling or canceling appointments.

Tools Used

Node.js Express

(Server)

Stripe

(Payment Processing)

Firebase

(Authentication and Notification)

MongoDB

(Database)

AWS

(Server Hosting and Image Upload)

The Solutions

Design Process

Stakeholder Interview

Foster seamless communication and accessibility between patients and healthcare professionals through a user-friendly digital platform.

Streamline administrative tasks and improve healthcare delivery by leveraging technology to centralize patient records and appointment scheduling.

B2B | B2C

Foster seamless communication and accessibility between patients and healthcare professionals through a user-friendly digital platform.

Streamline administrative tasks and improve healthcare delivery by leveraging technology to centralize patient records and appointment scheduling.

User Personas

Empathy Map

User Flow

Patient app

Doctor app

Quantitative Research

Our team conducted a systematic and data-driven approach to gather quantitative insights about the target audience and their preferences.
  • Target age range (8-45 years). 
  • Target age range (8-45 years). 
  • Target age range (8-45 years). 

Stats

Information Architecture

Colors & Font

  • Regular
  • Medium
  • Semi Bold

UI Screens

Virtual Consultations

  • Users can initiate video calls or chat consultations with healthcare professionals for remote medical advice and support.

Appointment Booking

  • Patients can easily search for nearby doctors, view their availability.
  • Book appointments directly from the app.

Appointment Management

  • Patients can view their appointment history, check upcoming appointments, and receive reminders for scheduled consultations.

Patient Data Security

  • Users can securely access and manage their medical records, including test results, prescriptions, and treatment history, all in one centralized location.

Reminder & Multi-language

Secure Messaging

  • Patients can communicate with their doctors securely through in-app messaging, facilitating follow-up queries, medication inquiries, and general healthcare discussions.

Dispute Management

UI Screens

Appointment Management

  • Doctors can view and manage their appointment schedules, including pending, confirmed, and cancelled appointments, with options for rescheduling and appointment notes.

Doctors Panel

  • Healthcare providers can access patient medical records, review past consultations, and update treatment plans directly from the panel.

Calendar Integration

  • Doctors can integrate their appointment schedules with a calendar application (e.g., Google Calendar, Apple Calendar) for efficient time management and synchronization across devices.

Subscription Management

  • The panel includes subscription management tools for doctors to monitor subscription plans, track subscription renewals, and manage billing and payment information.

Dashboard

  • The dashboard provides doctors with an overview of key metrics and insights, including appointment statistics, patient demographics, revenue trends, and pending tasks, enabling informed decision-making and practice management.

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